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Balanced E-Government

Evaluation of online services

Author Bertelsmann Foundation + Booz Allen Hamilton
Organisation
Bertelsmann Foundation + Booz Allen Hamilton
Publication Date
March 2002
Summary
Evaluation on online services
 Audience Government officers in developed countries (could be upper middle income countries) who are engaged in e-Government policy, and consulting business to those countries’ governments
Focus To understand how to rate e-Government online services 
 Strength

Was one of the first few documents issued on online services

 Good evaluation of those issues, as of 2002 
 Weaknesses

Focuses only on well developed countries

Includes no policy implications 
 Accessibility Government officers

Click here to get the file

Size 584.1 kB - File type application/pdf
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