Balanced E-Government
Evaluation of online services
| Author | Bertelsmann Foundation + Booz Allen Hamilton |
| Organisation |
Bertelsmann Foundation + Booz Allen Hamilton |
| Publication Date |
March 2002 |
| Summary |
Evaluation on online services |
| Audience | Government officers in developed countries (could be upper middle income countries) who are engaged in e-Government policy, and consulting business to those countries’ governments |
| Focus | To understand how to rate e-Government online services |
| Strength |
Was one of the first few documents issued on online services Good evaluation of those issues, as of 2002 |
| Weaknesses |
Focuses only on well developed countries Includes no policy implications |
| Accessibility | Government officers |