High Payoff in Electronic Government: Measuring the Return on e-Government Investments
Identifies ‘high-payoff’ e-Government investments and examines measurements of results, using cases from Europe and Asia. Summarizes other studies related to costs.
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Author |
Intergovernmental Advisory Board (IAB) |
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Organization |
US Government, General Services Administration (GSA) |
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Publication Date |
May 2003 |
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Summary |
Identifies ‘high-payoff’ e-Government investments and examines measurements of results, using cases from Europe and Asia. Summarizes other studies related to costs. |
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Audience |
Policy-makers |
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Focus |
To provide an overview of how US state and local governments and governments in Europe and Asia measure benefits and costs |
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Strengths |
Good overviews of existing models Wide range of cases Some cost information |
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Weaknesses |
Slightly outdated |
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Accessibility |
Basic knowledge of e-Government |