Most e-Government for Development Projects Fail: How Can Risks Be Reduced?
Explains the underlying cause of failure of most e-Government projects in developing countries: the oversize gaps between project design and on-the-ground reality. Identifies the dimensions of these gaps, provides a step-by-step guide to identifying and addressing failure risks for e-government projects, and concludes with a real-world case study of using the design-reality gap approach to reduce risks in an e-Government project.
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Author |
Richard Heeks |
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Organization |
University of Manchester |
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Publication Date |
2003 |
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Summary |
Explains the underlying cause of failure of most e-Government projects in developing countries: the oversize gaps between project design and on-the-ground reality. Identifies the dimensions of these gaps, provides a step-by-step guide to identifying and addressing failure risks for e-government projects, and concludes with a real-world case study of using the design-reality gap approach to reduce risks in an e-Government project. |
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Audience |
Policy-makers, e-Government managers, IT specialists |
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Focus |
To provide guidance on the major challenges and obstacles to planning and implementing a successful e-Government project in a developing country |
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Strengths |
Presents scoring tool for assessing project risks Practical recommendations Useful case study format |
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Weaknesses |
Would have been more useful with additional case studies |
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Accessibility |
Knowledge of e-Government |