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Training Resources for Managers
Many of the materials cited in this Toolkit and the accompanying Knowledge Map could be used in training e-Government mangers and planners. Some of the key resources are:
- Richard Heeks, “Avoiding eGov Failure -- Ideas About Overall Vision and Strategy,” IDPM, University of Manchester, UK (2003).
- The Phases of e-Government.
- UNDESA, “World Public Sector Report 2003: E-Government at the Crossroads” (October 2003).
- UNDESA, “Global e-Government Readiness Report, 2005: From e-Government to e-Inclusion.”
- Steven Clift, “E-Government and Democracy: Representation and Citizen Engagement in the Information Age” (2004).
- Clay G. Wescott, “E-Government and the Applications of Technology to Government Services” (2005).
- Andrea Bardelli-Danieli, “How do I plan an e-government website?” (2004).
- Richard Heeks (Series Editor), iGovernment - Information Systems, Technology and Government: Working Papers and Short Papers.
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