General

• Richard Heeks (Series Editor), iGovernment - Information Systems, Technology and Government: Working Papers and Short Papers.
• AOEMA, “e-Government from a User’s perspective.”
• UNDESA, “Guiding Principles for Successful e-Government.”
• The Commonwealth Center for Electronic Governance.
• OECD, “The Hidden Threat to E-Government - Avoiding large government IT failures” (2001)
• “Breaking Barriers to e-Government”

Assessment

• UNDESA, “Global e-Government Readiness Report, 2005: From e-Government to e-Inclusion.”
• Bridges.org, “e-Readiness Assessment Comparison Tool.”
• Center for International Development (CID) at Harvard and IBM, “Guide to Readiness for the Networked World.”
• Asia Oceania Electronic Marketplace Association (AOEMA), e-Government Benchmarking and Assessment Tools

Planning and Strategy

• Richard Heeks, “Avoiding eGov Failure -- Ideas About Overall Vision and Strategy,” IDPM, University of Manchester, UK (2003)
• e-Government for Development, “Achieving Success / Avoiding Failure in e-Government Projects”
• Richard Heeks, “Simple Factor Rating: eGov Risk Assessment Technique 1” (2003)
• Randeep Sudan, “The Building Blocks of e-Government,” Chapter 5 in “e-Development: From Excitement to Effectiveness”
• Failure, Success, and Improvisation of Information System Projects in Developing Countries
• Andrea Bardelli-Danieli, “How do I plan an e-government website?” (2004)
• Office of the President of Kenya, e-Government Strategy (2004).
• Baharul Islam, “Regional e-Government Framework,” United Nations Economic Commission for Africa, EAC Secretariat (June 2005)
• OECD, “The Hidden Threat to E-Government - Avoiding large government IT failures” (2001)
• “The Basic Building of Blocks of E-Government, Chapter 5 in "E-Development: From Excitement to Effectiveness" (World Bank 2005).
• The Pacific Council on International Policy, “The Roadmap for E-Government in the Developing World”(April 2002).
• UKgovTalk: Setting Standards for Seamless Electronic Government.
• Local e-Democracy National Project, “Business Case Toolkit”

Leadership

• OECD Policy Brief, “Checklist for e-Government Leaders” (2003)
• Pacific Council on International Policy, “Roadmap for e-Government in the Developing World: Ten Questions e-Government Leaders Should Ask Themselves” (2002)
• G. Matthew Bonham, Jeffrey W. Seifert, and Stuart J. Thorson, “The Transformational Potential of e-Government: The Role of Political Leadership” (2003).

<<Previous: Project Design

Next: Chapter 5 Costs and Financing

Back to beginning of Chapter 4