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Training Materials for Policy-Makers and Other Senior Officials
- The Building Blocks of e-Government,” Chapter 5 in “e-Development: From Excitement to Effectiveness," (World Bank 2005).
- APC (Chris Nicol, editor) “ICT Policy: A Beginner's Handbook” (December 2003).
- UNDP-APDIP, “e-Primers for the Information Economy, Society and Polity.”
- UNDESA, “Guiding Principles for Successful e-Government.”
- OECD Policy Brief, “Checklist for e-Government Leaders” (2003).
- Pacific Council on International Policy, “Roadmap for e-Government in the Developing World: Ten Questions e-Government Leaders Should Ask Themselves” (2002)