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Benchmarking (Monitoring and Evaluation)
Rand Europe, “Benchmarking E-government in US and Europe” (2003).
Evaluating Global e-Government sites: A view using web diagnostic tools.
EU- eUser project.
Commission for Africa, “The Digital Leapfrog: Performance Management, governance and the ‘leapfrog’ improvement.“
UN, Global e-Government Readiness Report, 2005: From e-Government to e-Inclusion.
Darrell West, Brown University, Global e-Government Report, 2006.
Richard Heeks, “Understanding and Measuring e-Government: International Benchmarking Studies” (2006).
EU e-Government Economics Project (eGEP): Measurement Framework.
Top of the Web: User Satisfaction and Usage of e-Government Services, 2004.
OECD e-Government Project: Draft Proposal for Data Collection on Business Case Indicators (2006).
OECD, "Compilation of documents for Seminar on Cost and Benefit Analysis of E-Government.”
EU: Online Availability of Public Services: How is Europe progressing? (March 2005).
regulateonline.org, Benchmark Indicators for African NRA Websites (April 2004).
Australia, The Auditor-General, “Performance Audit: Measuring the Efficiency and Effectiveness of E-Government" (2005).
The National Audit Office (United Kingdom), “2001 E-government Progress Report” (April 25, 2002).
Jyoti Choudrie, Gheorgita Ghinea and Vishanth Weerakkody, “Evaluating Global e-Government Sites: A View Using Web Diagnostic Tools."
<<Previous: Interoperability Next: Policy, Law, and Regulation>>
Evaluating Global e-Government sites: A view using web diagnostic tools.
EU- eUser project.
Commission for Africa, “The Digital Leapfrog: Performance Management, governance and the ‘leapfrog’ improvement.“
UN, Global e-Government Readiness Report, 2005: From e-Government to e-Inclusion.
Darrell West, Brown University, Global e-Government Report, 2006.
Richard Heeks, “Understanding and Measuring e-Government: International Benchmarking Studies” (2006).
EU e-Government Economics Project (eGEP): Measurement Framework.
Top of the Web: User Satisfaction and Usage of e-Government Services, 2004.
OECD e-Government Project: Draft Proposal for Data Collection on Business Case Indicators (2006).
OECD, "Compilation of documents for Seminar on Cost and Benefit Analysis of E-Government.”
EU: Online Availability of Public Services: How is Europe progressing? (March 2005).
regulateonline.org, Benchmark Indicators for African NRA Websites (April 2004).
Australia, The Auditor-General, “Performance Audit: Measuring the Efficiency and Effectiveness of E-Government" (2005).
The National Audit Office (United Kingdom), “2001 E-government Progress Report” (April 25, 2002).
Jyoti Choudrie, Gheorgita Ghinea and Vishanth Weerakkody, “Evaluating Global e-Government Sites: A View Using Web Diagnostic Tools."
<<Previous: Interoperability Next: Policy, Law, and Regulation>>