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Leadership, Planning, and Management | Planning and Strategy

Richard Heeks, “Avoiding eGov Failure -- Ideas About Overall Vision and Strategy,” IDPM, University of Manchester, UK (2003)

e-Government for Development, “Achieving Success / Avoiding Failure in e-Government Projects

The Pacific Council on International Policy, “The Roadmap for E-Government in the Developing World,”(April 2002)

Richard Heeks (Series Editor), iGovernment - Information Systems, Technology and Government: Working Papers and Short Papers

Australia – “Better Practice Checklists


Richard Heeks, “Most e-Government-for-Development Projects Fail: How Can Risks be Reduced?

The Basic Building Blocks of e-Government,” Chapter 5 in “e-Development: From Excitement to Effectiveness” (World Bank 2005).

Failure, Success, and Improvisation of Information System Projects in Developing Countries.

Information Society Commission (Ireland), “e-Government: More Than an Automation of Government Services” (2003)

Aid Management Platform (AMP)

UNDESA, “Guiding Principles for Successful e-Government.”

The Commonwealth Center for Electronic Governance.

Andrea Bardelli-Danieli, “How do I plan an e-government website?” (2004).

OECD, “The Hidden Threat to E-Government - Avoiding large government IT failures” (2001)

World Bank, “Building blocks of e-government: lessons from developing countries.”

The Pacific Council on International Policy, “The Roadmap for E-Government in the Developing World”(April 2002)

UKgovTalk: Setting Standards for Seamless Electronic Government.

Local e-Democracy National Project, “Business Case Toolkit.”

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