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UNDESA, “Compendium of Innovative E-Government Practices, Vol. I” (2005)
UNDESA, “Compendium of Innovative E-Government Practices, Vol. II” (2006)
EU, e-Government Good Practice Framework.
United Nations Online Network in Public Administration and Finance (UNPAN), “e-Government Library” - websites .
European Commission, “Online Availability of Public Services: How is Europe Progressing?” (March 2005).
Darrell West, Center for Public Policy, Brown University, “Global e-Government Report, 2006.”
Bertelsmann Foundation and Booz Allen Hamilton, “Balanced E-Government: Connecting Efficient Administration and Responsive Democracy” (March 2002).
The Commonwealth Center for Electronic Governance.
Council of Europe, “Recommendation on e-governance.”
OAS, “Best Practices: Profiles of Electronic Government Procurement Systems.”
University of Manchester (UK), Institute for Development Policy and Management, e-Government for Development website.
Clay G. Wescott, “E-Government and the Applications of Technology to Government Services” (2005).
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