Additional Resources on Monitoring and Evaluation
Richard Heeks, “Understanding and Measuring e-Government: International Benchmarking Studies” (2006).
Rand Europe, “Benchmarking E-government in US and Europe” (2003).
EU- eUser project
Commission for Africa, “The Digital Leapfrog: Performance Management, governance and the ‘leapfrog’ improvement “
EU e-Government Economics Project (eGEP): Measurement Framework.
regulateonline.org, Benchmark Indicators for African NRA Websites (April 2004)
Jyoti Choudrie, Gheorgita Ghinea and Vishanth Weerakkody, “Evaluating Global e-Government Sites: A View Using Web Diagnostic Tools"
Australia, The Auditor-General, “Performance Audit: Measuring the Efficiency and Effectiveness of E-Government” (2005)
Rand Europe, “Benchmarking E-government in US and Europe” (2003).
EU- eUser project
Commission for Africa, “The Digital Leapfrog: Performance Management, governance and the ‘leapfrog’ improvement “
EU e-Government Economics Project (eGEP): Measurement Framework.
regulateonline.org, Benchmark Indicators for African NRA Websites (April 2004)
Jyoti Choudrie, Gheorgita Ghinea and Vishanth Weerakkody, “Evaluating Global e-Government Sites: A View Using Web Diagnostic Tools"
Australia, The Auditor-General, “Performance Audit: Measuring the Efficiency and Effectiveness of E-Government” (2005)