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Disability Access

Some developing countries have sizable disabled populations (those who are blind, deaf or otherwise physically handicapped). Individuals with limited mobility could benefit greatly from e-Government services, as they may not be able to travel to government offices. Likewise, for those who are deaf, online services may be more accessible than in-person services. However, e-Government projects should also seek to accommodate the needs of those who are blind, do not have use of their hands, or who face other physical challenges that make use of standard computers difficult or impossible.

With considerable forethought and consultation with advocates for the disabled, it is possible to ensure usability for all. The World Wide Web Consortium is developing protocols and guidelines to support accessibility to the Internet for disabled people. Those efforts include software solutions, policy initiatives, and educational conferences. Governments may use WebExact and other tools to measure the accessibility of their websites.

Disability Access Resources

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